Firstly, congratulations! This isn’t just an engagement ring. It’s a moment, a memory, and a piece you’ll love wearing every day.
One detail that often gets overlooked in the excitement is your A.G Care Pack.
It’s included with every piece of A.G jewellery, but it’s usually packed away for safekeeping until after the proposal.
So, if you haven’t come across yours yet, here’s everything you need to know about your service inclusions and warranty. The little things that make the A.G Difference.
The A.G Care Pack (what’s inside)
Certificate of Authenticity
Your official A.G certificate confirming your piece is an A.G crafted piece.
Warranty + Care Guide
A clear overview of your warranty inclusions, plus care instructions to keep your piece looking its best:
- Avoid heavy impact and contact with rough surfaces
- For an at-home refresh - use warm water + dish liquid + a soft toothbrush rinse with cool water and wipe with a plain tissue
- Natural wear will evolve your piece over time, adding unique texture and character
Service Log
A dedicated log to record your in-store servicing (recommended every six months), supporting the long-term care of your ring and warranty requirements.

Complimentary Clean + Polish
If you ever find yourself longing for a little more sparkle, we’ve got you.
We are more than happy to express clean your special piece in store anytime, and we recommend dropping in for a full service at least every six months.
Complimentary Resizing
Because the perfect fit matters.
Your engagement ring includes complimentary resizing to ensure it feels effortless and secure from the moment you wear it.
Your 5-Year Warranty
We’re proud to create pieces as special as the moments they represent, and we stand by our craftsmanship. A.G jewellery includes a five year warranty from the date of purchase, as long as your piece is serviced every six months.